I've never rented a truck from Enterprise, but there are some things to beware of when dealing with them.
If you look up the number for your local Enterprise, and press the choice for reservations on the menu, you get rolled NOT to your local Enterprise, but to a regional reservation service. There is no indication that you are not talking to someone at your local Enterprise. Well you are not. And the regional reservations center cannot see what is available at your local office. IOW the reservation is meaningless. I could go on about this...
BUT what you have to do is call the local office number and go on down the menu to get to the option for "front desk". That will get you the local office. ONLY the local office can make a meaningful reservation.
Enterprise runs some sort of regional/local franchise and often has strict rules about one way rentals and taking a vehicle out of state. This varies widely from one location to the next.
The bottom line is that you MUST speak with someone at the office you are planning to rent from, and nail down every detail. Then call a couple of days ahead of time and personally I would also call the day OF your rental, to make sure that your specific rental is available and nothing has changed.
Enterprise is a pretty lame rental outfit IMHO, I never use them except when forced to do so. Unfortunately they are the only option in many smaller towns.
