Forum Discussion
Ralph_Cramden
Jul 18, 2017Explorer II
S1njin wrote:Ralph Cramden wrote:
Consider Jayco. Rockwood and Forest River leaves a lot to be desired. Plenty of frill but plenty of shoddy assembly and a total lack of support after the sale.
Jayco is not perfect either but comparing both next time I would lean towards Jayco before anything Forest River makes.
What do you mean lack of support after the sale?
I've found Rockwoods warranty support to be less than ideal. Without getting long winded i'll just say good luck if you need any type of warranty work, even with a top notch dealer involved. Be prepared to wait forever for approvals and parts. Just to be clear, I'm not talking simple cosmetic issues but things such as fresh water tanks that fall out and torsion axles over 1" out of alignment for starters.
I have learned my lesson. Caveat Emptor.
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