I was also visited S&S last summer and actually had some repair work done on one of my Northstar happijacks. They really helped me. I was in Glacier when I damaged my jack. They had a new motor within 48 hrs and very promptly completed the repair. I am not sure they are doing any builds. There were a couple of campers in the parking lot, but the shop was empty except for a small repair area at the back of the store. It looked like there were maybe 3 or 4 employees working that day and only one was working in the shop. I think I was the only repair customer for the day. I think they built good units so it was sad to see another casualty of our bad economy.