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billtex's avatar
billtex
Explorer II
Aug 26, 2014

Something stinks...

Upon return from our recent 2 weeks in Maine, dumped/cleaned the tanks. Soon after noticed odor in bathroom. Cleaned entire bath. Odor got worse. Cleaned entire wet bath again. Odor got worse. Cleaned again. Odor got worse.(Definition of insanity???) Ok something is up here. Started sniffing around. Odor appears to be coming from top rear of toilet.
Hmmm….vent pipe? Nope, no blockage there…

Just got off the phone w/Dometic Sanitation.
While not a formal “recall” (safety issue) they are aware of a problem with 300 series toilets and are replacing them. (Waste gets trapped between inner/outer casing…and stinks!). These defective toilets were manufactured 2013 and shipped through 9/2013 to Mfrs. Shipping out new design replacement toilet today. Good for Dometic for standing up!
So, if something stinks in your camper, and your camper is of the 2013/2014 vintage…you may want to check your toilet model and serial # and give Dometic a call; 800-321-9886.

Bill
  • Glad to hear they are owning up to the problem and replacing it for you, makes me glad I've got a Thetford in mine though, lol.

    I do have a Dometic fridge so good to hear they support their products if they goof up!
  • Doesn't apply to me, however, good information for those that have this model.
  • Good to hear SOME companies stand behind their products!...my 13 month thedford aquamagic V started stinking at the flush handle seal...seal can not be replaced and thetford doesnt want to hear about it!!