Steering Linkage Recall - HD Ram

ShinerBock wrote:

FishOnOne wrote:

ShinerBock wrote:

IdaD wrote:

Cummins12V98 wrote:
Cry me a river! BooHoo, I have taken mine in twice for recalls. Big whoop.

I am thrilled with the fit, finish, quality and dependability of my 15 with 64k on it.

Cool story.

I like my truck too. Would definitely buy again if in hindsight.

It’s not perfect, though. Not sure why guys like you think certain brands $hit rainbows and can do no wrong. These things are mechanical items and none are perfect. 8 recall items in 4 years is too much.

Again, wouldn’t undo the buy but I can be a little frustrated with some shortcomings. This isn’t Ford 6.0 or 6.4 level stuff, just frustrating.

Because as a fanboy he is emotionally invested into Ram/Cummins products and anything taken as a negative attack toward these brands is taken personally. They also don't like other owners pointing out negatives because that means that their favorite is not perfect.

I am with you though. I love my truck, but the recalls and other small things is a bit much.

Also think about the techs who's bottom line get screwed when having to deal with these safety recalls and the service writers who have to deal with the pizzed customer when they tell them there's no parts to perform the fix so schedule another trip.

I love my truck too... The biggest concern I have at the moment is do I give it a wash job today or not.

It depends on the recall whether a tech wins or not. Some can make a killing if there is not too much involved and can do multiple trucks at a time. One of our techs was making a killing on one of our Navistar recalls since he was able to do five trucks at a time and it paid .25 hours(15 minutes) so 15 minutes netted him an hour and fifteen minutes of pay.

I would wager that the people I know who had the same truck as you wished they had your experiences. Three of them, including my brother, were either about to have or did have HPFP failure. Kind of sucks for my brother because he was religious about changing the fuel filter and getting his fuel from Shell or Exxon when he could do to his own friends having the same issues.

The Ram recalls and the warranty approval red tape is what pushed my cousin back to the Ford dealer last year. There's absolutely no money to be made in these recalls and you have to give them your due diligence since your name is attached to the initial inspection and work.

I know quite a few people with these Super Duty's and all of them have been really good except for the common problems like EGT sensors and DEF heaters (in which mine just had the warranty extended) on the earlier models.

I also have a friend at work that I had to drop him off at the Ram dealer to get his door handle replaced on a brand new truck. This happened on a lunch trip.