Tear in brand new TT fiberglass, thoughts ?

yillb wrote:
... they said i hung something up ( apparently i moved the microwave hung up a picture, took it down, then re put up the microwave ).

After i argued that, they said it was because I left my awning out during heavy winds.

So a few questions ....

Who is "they" at the dealership? The only person you would want to be talking to at this point is the service manager as that's who will have the authority to decide how to best solve this issue. Secondly, you mentioned in another post that your trailer hasn't even been back to the dealership so the service manager can assess the problem. If that's the case there's really no advantage to posting here on the forum where virtually no one can do anything for you. Seems to me you're putting the horse before the cart here - allow those responsible for dealing with issues like this at least have the opportunity to assess the situation and propose a solution. Finally, whether you paid cash for the unit or not is irrelevant ... you now have your unit and the dealer has been paid, neither of which has anything to do with this issue you're having. Approach this rationally, dealing with just the facts themselves, and at least give this dealer's service manager to inspect the problem and offer a solution. If at the end of that process you're not satisfied then that's the time to kick it up the food chain, first to the management and/or owner of the dealership, and if that doesn't produce any satisfactory resolution then that's the time to contact the manufacturer.