The problem with dealers and warranty repairs
Transengineer over at cumminsforum has a great rant about why dealer service departments are problematic: Transengineer Rant He is referring specifically to warrantied repairs paid for by RAM. I...
Forum Discussion
Case in point
My ''Ram'' just went in for racalls, inspection, tire ballance and a leaking rear pinion seal.
Upon my drive home Tuesday night the rear started howling/growling and vibrating under de acceleration. Now my truck is back in the shop awaiting for either (A) new pinion bearings (B) full rear rebuild or (C) whole new rear.
Why did this happen...I will never know. No fluid? Never torqued pinion nut properly? damaged pinion bearing getting companion flange off? underlying damage that caused the pinion seal to leak in the first place? I will never know.
What I do know is it wasnt an issue before and I was even hesitant to let them replace the seal in the first place. Now look what you done did...
My ''Ram'' just went in for racalls, inspection, tire ballance and a leaking rear pinion seal.
Upon my drive home Tuesday night the rear started howling/growling and vibrating under de acceleration. Now my truck is back in the shop awaiting for either (A) new pinion bearings (B) full rear rebuild or (C) whole new rear.
Why did this happen...I will never know. No fluid? Never torqued pinion nut properly? damaged pinion bearing getting companion flange off? underlying damage that caused the pinion seal to leak in the first place? I will never know.
What I do know is it wasnt an issue before and I was even hesitant to let them replace the seal in the first place. Now look what you done did...
