The problem with dealers and warranty repairs
Transengineer over at cumminsforum has a great rant about why dealer service departments are problematic: Transengineer Rant He is referring specifically to warrantied repairs paid for by RAM. I...
Forum Discussion
brulaz wrote:JALLEN4 wrote:
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I operated and owned multiple new car dealerships including a Dodge store. I will guarantee you I know more about the warranty claims business than any engineer because millions of my dollars were at stake. Believe what you wish, but there are at least two ex-dealers telling you how the system really works!
Somehow it's not surprising that dealership owners would disagree with transengineer's viewpoint.:)
Do you really think some second rate factory engineer is going to know more about the process than the dealers who have their money invested?
