Forum Discussion
RZAR66
Jul 12, 2013Explorer
Just got off the phone with one of their sales/tech person. He stated it sounded like a shock defect and it shouldn't have happened but he would have to talk to the warranty department. I was put on hold for a few mins. When he got back to me his whole attidude changed and said they don't make a shock for how I use my truck (carrying a TC offroad) . Total BS. He also said there is nothing they can do for me since I was already denied warranty. He told me to go back to the store I bought it from and see what they can do.
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