Time for a new truck

hemismith wrote:
Yes, they are a business, but a good business will understand that not every customer is the same and tailor their sales approach accordingly. I went to one Ford dealer and they couldn't get past the "how much do you want to pay a month" question, they couldn't focus on what I wanted in the truck. Maybe that's the main issue with most people, but I will figure out how I'm going to pay for it after I figure out what my options are. And at best they wanted me to walk around the entire lot and see if I liked anything. I tried that at first but eventually left. And do they think people actually think the sales manager is their friend?

I also love how they always sneak in several hundred dollars of worthless add-ons in the finance office.

Although initially the other dealer was lame too, eventually they were very straightforward; they sat me down in front of their computer, we looked through their and other dealer's inventory, and they showed me the invoices on any one I was interested in. One thing that's really frustrating is not knowing how much it's really going to cost you with most dealers; how am I supposed to make a decision without knowing that? That's one thing I like about Dillon.

I'm a car guy, but I hate the dealer experience. It's sort of a hold your nose and just get thru it experience for me. Although you got to remember most of the motoring public is clueless when they walk into the showroom, so the salesman is programmed in to only that 'channel' if you will.

Good luck with your choice whatever you decide.