towpro wrote:
..... but when they make policy that forces us the end user to pay MSRP it should be perfect.....(.
I dare say you can't afford 'perfect'. You'd run out of gas looking for the perfect gas station, starve to death waiting for your perfect food, never find a spouse who was perfect (and where would you stand if your spouse demanded perfect?).
MSRP is a price for a certain level of service/product. It does not promise you perfect. Want a better level...it's going to cost you more.
This thing is nuts... It's like someone complaining about receiving a workable and adequate part, a customer service rep offering to send the correct one after explaining it was still ok to use, and it's still not good enough, and then someone going out of there way to fix something that isn't broken just to prove a point. Oh wait..