Torklift Disappoints Me
I am supposed to be picking up my new Northern Lite 10.2 camper from my dealer either today or tomorrow. So, in advance of getting it, my first truck camper, I ordered a set of Torklift Talon tie dow...
Forum Discussion
languiduck wrote:
That's not great quality control in the hardware packaging, but seriously you could have just used the standard nuts to get you started on the trip and then on your first stop pulled in to a hardware store and picked up $3 worth of nylon lock nuts if it bothered you that much. That's a tad bit of overreaction, it takes maybe a minute to swap out the nuts on each one.
I agree. This happens with all products. I worked on vehicles since 65, taught mechanics for 33 years. It seems everything I work on I get wrong parts, missing or wrong hardware. I would have got 8 nuts out of my stock, jammed them together and went on my way. If you let this kind of stuff get to you it will eat you alive. They offered to send you the correct nuts or reimburse you. That is all they can do to make it right. Now if they said too bad that's your problem, then I could understand.
