Hahahaha, Well that got sidetracked fast. Please let me explain a few things.
First, I made two separate posts because it was two separate topics.
Second, I was not asked or coerced to post this. I wanted to let everyone know about how Torklift monitors this forum for the purpose of finding out when these situations happen so they can correct them. I also wanted everyone to know that they do care about "getting it right"
Third, Johnny explained to me in detail everything that happened when I originally called, from the overloaded phones to an inexperienced sales person on the phone. Obviously they can't have the guys who know all the answers getting the phones because they are making hitches.
Last, Torklift is extremely busy because of the awesome products the produce. As I noted by the line of people to get in before the doors even opened. But they are still committed to good customer service. That's why they monitor the forums.
