Hi John,
We have had the GlowSteps on our trailer for a few years now. We love them and would have nothing else now. They are very stable and have no "give" in them when going up or down. That makes for a quite safe journey! :)
We have found them a bit hard to deploy and retract now and then. I readjusted the nuts which helped. It only takes a fraction of a turn on the bolts in each joint to make a huge difference.
There have been a couple of times where we have had a problem deploying the legs at the bottom. They fit very tight and are a bit hard to slide in or out and push the button at the same time,
The adjustment for height is on either side of the steps. As you rotate the lever, the steps move up or down and also in or out a bit. As already mentioned, the adjustment sometimes makes the step a bit un-level but it is not really a problem. The rigidity is worth it.
As you can see in the picture, we have two sets. The main one is a 4 step unit and the rear door is a three step. Torquelift makes an add-on kit so you can always convert a three to a four or more. In reality, the adjustment will usually cover any out of level situation except for the extreme cases.
MY opinion of these steps is that they are worth the price. Just like my Hensley, if necessary to do it again, I would be willing to spend the money for the safety and pleasure of using them.
Barney
You can see both of the steps in use in this picture. I think I need to readjust the the rear door set. We are up at my son Dales' family campground near Traverse City. I think you will recognize all those people in the picture. :B
