Forum Discussion
Mello_Mike
Aug 12, 2014Explorer
anutami wrote:Mello Mike wrote:
Great report, Nolan. Was this the first time back to Anza Borrego since "the incident?"
What are you going to do about the A/C? That's a major bummer that the dealership installed the wrong one.
Mike,
Thanks, Yes this was the first trip out. Felt good to be back in the saddle. Super bummed on the a/c. Didn't think about checking the BTU's on the A/c when I took delivery. The dealer is saying I have to drive up there and swap it out in Portland!!!I told them I won't be up there for awhile and they are checking if the components can just be swaped out. I am wanting them to ship me the correct a/c, I will swap it out myself and then send the 13.5 back in the box the 9k one comes in. I even offered to pay the shipping back but they are reluctant to do this. Any suggestions?
Yeah, be persistent with them. Don't give in. They got it wrong, now they have to deal with it.
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