Forum Discussion
SDcampowneroper
Apr 25, 2018Explorer
bdpreece wrote:. I dont entirely agree with this, we have had several occasions to hire transporters for various vehicles and reasons. In every case of new or used unit every discrepancy , nick, ding, scratch, suspect issue was photoed, documented, signed off on . Normal wear and road conditions are the transporters responsibility, but when they see a defective product it is to their credit they refuse the freight.
Delivery drivers don't refuse rv's unless it would be unsafe to travel. They just make note of the damage before they pick it up and have the shipper initial.
Horizons Transport we use is such a company with independent sub contractors
The transporter must have refused to take the unit on issues they observed that the mfgr. could not resolve before delivery to the buyer or that the mfgr refused responsibility for. I hold this unknown transporter in high esteem, his astute view of his freight cost him the value of that transport. Saved you delivery of a defective product.
Given such exceptional transporter morality, poor factory response I'd do some shopping. Rent for your upcoming vavation, backcharge the dealer and mfgr for the rental cost. I think Law is on your side as it appears breach of contract.
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