I had the same thing happen on our 2nd trip in our Eldridge by Heartland. Took it to the dealer once i got home, it broke the tank. The dealer stated that the manufacturer never put support straps under the tank during installation.
Two years later get flagged down on the road that i am losing water. parking lot inspection revealed that the straps installed by the dealer had vibrated out and tank fell again, ripping apart the underbelly insulation. Camper is now 3 1/2 years old no one is willing to stand behind their product or their work.
Got tank back in with a floor jack and blocks of wood, duct taped the underbelly to get home.
Gonna figure this out and fix it right myself.
