MountainKK. is Absolutely right. I guess you can approach it from different angles, but like he said IT'S NOT ABOUT THE MONEY.
At this day in age computers have come so far and are soo fast. Every website I need is stored in my favs and it takes seconds to see my stocks/bonds, banking and insurance. Everything I want is at the tip of my fingers BUT still I go to the banks, even if I don't have to. It doesn't have to be ALL on 1 site. But if for some it's a Must-have, then so be it. I've shopped around enough to know that USAA Definitely would not satisfy my banking and investment needs, not for a longshot. So different strokes for different folks, it's a service that wouldn't benefit me. I'd still find myself using other websites. I have GEICO Military and they've always treated me like a king, Absolutely no CS complaints there. So to each there own. Many of us have different priorities.