egarant wrote:
shellbackcva59 wrote:
I'd insist the manufacturer pick the unit up at the closest dealer to you, return it to the factory for repair, then ship it back to the same dealer. The methods mentioned from external screws to drilling and gluing from the inside may work, but that's not why you bought a "NEW" camper.
The BIG problem I have is even if I do bring the camper back to Yakima OR, they will fix it with the same method that they have suggested earlier. OR, they will fix it with the same method that they have suggested earlier. One that two experts said would not be the correct way to fix the problem. I feel that they are taking the shortcut fix, one that will cost the least and just get them through the remainder of the 3 year structural warranty.
What do you think their response will be when I bring it back in 3 years to re-address the problem?
I see only two options:
1. Completely re-move/inspect/replace the front cap
2. Buy back the camper
Like I mentioned earlier, I have a call into Brad to discuss.
I kinda went through a similar situation. I bought my camper used, though only 6 months old and had never been used. Had a structural problem which showed up on the trip home. Talked to the factory about it, letting on like I was the original owner. Anyhow I seemed to get a lot of excuses for the cause of the problem, none of which seemed logical to me. They wanted me to return it to a dealer for repair. Now I could have had the original purchaser just take it in for repairs as if he never sold it. But it was a 600 round trip to deliver it, and another 600 mile trip to pick it up. I bit the bullet and tore into the camper and fixed it right. Of course I had bought the camper at 40% discount below MSRP. Personally, I think if I was you, and had doubts if they were going to repair it properly, I'd like to be there for the repair to see that it is done right.
t's done right