Rettrooper wrote:
Egarant,
First, I am sorry to hear of your issues with your new camper! I know how discouraging this can be with a new purchase! I am wondering what month your EC was built? I, after reading your post went out and looked at my 2013 EC 1160 to see if I have the same deflection in my front-end cap as you describe. I have some, but not to the extent that you describe. But, we too had a problem after our recent purchase with the grey-water plumbing leaking (running) out the bottom the unit. I took it to the factory in Yakima for the repair. The next day it was running out if the bottom of the camper AGAIN! I drove back to where I purchased the camper (Apache in Tacoma, Wa), mad as hell, and they had to tear out the whole grey water plumbing and re-plumb it! This is after the factory, "repaired it, at their facility!"
I highly recommend giving Brad Boyle at the Yakima plant another call and he'll do his best to help resolve the problem.
Here was our situation, we live in NH, bought our EC in Tacoma, Wa. (Highest Praises go out to Apache Campers in Tacoma). We hadn't even left the state to head back to NH when the problem occurred. It has been repaired to our satisfaction. Had some other minor issues and have dealt with my dealer(Kevin Baker) and Brad Boyle and have nothing but high praises for both.
I really hate to think that our rig would ever have to go back to the factory again...4800 miles one way! If we had a real problem, we'd reach out to Bill at Truck Camper Warehouse, we hear, he too is excellent.
It has been my experience that no matter what you spend on something like this, something is bound to creep up from time to time. Whatever the problem is on your rig, IT CAN BE RESOLVED!
We really love the quality of our EC 1160 and wouldn't trade it for all the tea in China.
Please keep us all posted on your situation, I, for one would like to see how your issue is resolved. Good luck, Mark
I have a date of 10/23/12 as a build date.