What is taking so long? Follow up
Top of the morning- Has anyone had their T.T. service while under warranty and it takes a long time for them to get to it so they can work on the issue? When we first bought it they told us, sin...
Forum Discussion
Very, very thankful to have a DH who can and does fix most anything. Sometimes I have to remind him a few times :), but sooner or later. He used to do all our auto repair and is completely frustrated that manufacturers have made it near impossible to do much but change the oil and add windshield washer solution.
At the risk of repeating our pleasure of dealing with RVW, both the microwave and stereo went out a couple of weeks before our warranty expired. He called their customer service, the rep got all the info, had to see exactly if FR or Magic Chef was replacing the micro and we had both within a couple of weeks. Each of those projects was about a 1 brew project and we were good to go.
If you are dealing with the dealer that sold you a particular brand TT, I'd be on the phone to the manufacturer letting them know what lousy service you're getting....and the dealer usually blames to manufacturer to cover their own A**. When DH was talking to RVW, they mentioned taking the trailer to our local PITA dealer to make sure it was the stereo and not the antenna. DH told them what this dealership is like and the rep said they'd heard that several times recently and would be dropping them from their network. DH told him he'd go to Auto Zone and buy an Auto antenna to double check the stereo and RVW volunteered to reimburse the cost of the antenna.
Sounds like some of these repairs could be completed DIY with some help from a handy friend and save a lot of frustration and time NOT camping.
At the risk of repeating our pleasure of dealing with RVW, both the microwave and stereo went out a couple of weeks before our warranty expired. He called their customer service, the rep got all the info, had to see exactly if FR or Magic Chef was replacing the micro and we had both within a couple of weeks. Each of those projects was about a 1 brew project and we were good to go.
If you are dealing with the dealer that sold you a particular brand TT, I'd be on the phone to the manufacturer letting them know what lousy service you're getting....and the dealer usually blames to manufacturer to cover their own A**. When DH was talking to RVW, they mentioned taking the trailer to our local PITA dealer to make sure it was the stereo and not the antenna. DH told them what this dealership is like and the rep said they'd heard that several times recently and would be dropping them from their network. DH told him he'd go to Auto Zone and buy an Auto antenna to double check the stereo and RVW volunteered to reimburse the cost of the antenna.
Sounds like some of these repairs could be completed DIY with some help from a handy friend and save a lot of frustration and time NOT camping.
