Forum Discussion
opnspaces
Feb 05, 2020Navigator II
Unfortunately that may very well be the case. Many dealers will do exactly that and put the purchase customers to the front. I have also read on here of other dealers flat out refusing to do work for a unit that wasn't purchased there. And I'm not talking warranty work, I'm talking about refusing to do any and all work.
Unfortunately the RV game is nothing like the automotive game. I have never had an automotive service department refusing service or even asking if I purchased my vehicle from them. But I did call my RV dealer once about a repair I was considering. At a lull in the conversation while looking up a part the service writer nonchalantly asked me if I had purchased my trailer there. I said yes and that was the end of that topic. But I've always wondered what he would have said if I had said no.
I suppose you could try calling the dealer for an imaginary warranty service like the refrigerator is not cooling. If they ask if you purchased it there say no you purchased it from somewhere like RV Wholesalers off the internet and had it shipped to you. That will probably answer your question about what they would do. Link
Another thing you could try. Do a search for mobile RV repair technicians in your local area and call them. I've read on here that some mobile repairs can and will do warranty work. The answers are just a few phone calls away.
Unfortunately the RV game is nothing like the automotive game. I have never had an automotive service department refusing service or even asking if I purchased my vehicle from them. But I did call my RV dealer once about a repair I was considering. At a lull in the conversation while looking up a part the service writer nonchalantly asked me if I had purchased my trailer there. I said yes and that was the end of that topic. But I've always wondered what he would have said if I had said no.
I suppose you could try calling the dealer for an imaginary warranty service like the refrigerator is not cooling. If they ask if you purchased it there say no you purchased it from somewhere like RV Wholesalers off the internet and had it shipped to you. That will probably answer your question about what they would do. Link
Another thing you could try. Do a search for mobile RV repair technicians in your local area and call them. I've read on here that some mobile repairs can and will do warranty work. The answers are just a few phone calls away.
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