Elite Resorts

kcmoedoe wrote:

magnusfide wrote:

DKeppner wrote:
Correct me if I'm wrong but $100 is just slightly over 10% fee. Have to base it on the full rental, just just the $500 deposit. I wouldn't like it either and you might be able to declare force majeure if Florida supports the concept but let's face it, 10% is pretty reasonable.

No, it's not even reasonable if the fee amount was never stated nor disclosed as a part of the website or a written contract. That makes the fee arbitrary and suspect. I agree with contacting Florida's AG and their Consumer Affairs division.

Their website actually discloses that cancellations are reviewed on a case by case basis and that there will be fees charged on all cancellations before a refund is issued. Not quite as black and white as the OP would have us believe. The park honored their commitment to have a site available and they obviously would have taken the site off the market once a deposit was received. Now they are facing the need to resell that site. A fee is reasonable since they are now facing additional expenses (Credit card fee for the deposit, fee to refund, labor, costs and risk of re-renting the site, after all there is no guarantee they will rent it). It is not their fault the OP can't make it.

Finally, a reasonable response. We spent 2 mo. at this "resort" and it was worth every penny. We reserved for the following year, had to cancel (sold our MH), paid the $100 and went on our way. Did not complain.