We just got back from a 5day/4night stay their as well last weekend. We also took part in their 2 hour sales pitch (we did not buy in). Bass Pro Shop gave us $100 in gift cards to listen to their sales pitch. The stay also only cost $99 so we couldn’t really pass it up.
Like you we stayed on a site with a concrete pad, stainless steel grill (gas included) and fire ring. The site (401) was not level which I was surprised but it really is not a big deal to me. We needed to raise one side maybe two inches. But it helped drain away all the rain we got.
Cell service was not great for us. I have a iPhone with AT&T and the best I got was one bar of service (can’t do much with that). My wife’s phone/Android w/Virgin Mobile (T-Mobile network I think) was much better.
Positives:
Great sites. Very clean and well maintained grounds.
Bath houses were clean and had AC so they didn’t get hot and smelly
Pool area/Mini-Golf/Garden and other areas were nice and clean
Horses and animals for the kids to visit and pet
Negatives:
No WiFi. They advertise that they have WiFi. But no where in the park is the signal strong enough to connect to or use. And I circled the entire park. The only place I was able to connect for a while was in the parking lot of their presentation center. I have a job where I need to be ‘connected’ all the time so this was unacceptable.
You need to call ahead and sign-up for activities. This is a big deal if you have no cell service and/or like to be spontaneous.
I don’t think customer service is their strong point. When trying to sign-up for a farm tour for my 5 year old we went to the activity center. They said we needed to signup at the Equestrian center but they were closed (on a Friday). So the next morning we called the Equestrian center. We were told to call the Activity Center. Guess what, we called the Activity Center and were told to call the Equestrian Center. My wife was literally standing in the middle of the road between the two centers trying to get a hold of someone that knew what the hell they were talking about. This took about 15-20 minutes. When we finally got the right answer (call the Equestrian Center) they said they just booked the last two spots. We basically flipped out as we were given the run around for 15 minutes and now have an upset 5 year old. After unleashing my wife on them they opened an extra spot for my daughter.
No escort to the site – We first missed our site and needed to drive around for a while trying to approach the site from the best angle. Also, a few days into the trip a car stopped us while we were walking down the road and asked us for directions because they were lost as well. It’s obvious that the park is big enough to warrant an escort to the site/cabin/Yurt..
The park is big and they don’t rent golf carts to be prepared to walk or drive your truck/car.
I probably won’t be back either unless we go with our friends who are members/owners and can get sites for as little as $15. Maybe then we’ll spring for the sites with a Jacuzzi.
