Lantley wrote:
We all make our plans and commit to reservations based on our personnel iteneraries however when outside forces such as covid closures or a wild fire, which was not anticipated/expected by anyone at the time the reservations were made impact our plans consideration shoud be made.
If the bridge leading to the CG collapses should I be charged a cancellation fee?
What if the collapsed bridge causes me to take a 500 mile detour? Must I drive aound to avoid cancellation? If the government shuts down my event due to covid should I have to eat my resrvation.
At some point the CG needs to be reasonable in their expectations of the customer.
If the Campground is in Wyoming and the bridge that collapsed causing your detour is in Ohio then yes, you should eat your reservation. Having owned parks for many years, we have heard every excuse imaginable as to why we should waive cancellation fees. When someone's parents have died for the third time you get suspicious. When they tell you they are hospitalized and cannot travel the 1000 miles to the park and then when you call them to ask where you need forward a package that arrived they tell you they will stop by to pick it up in a couple of hours you realize people LIE. We therefore took the position that we are not the judge and jury of excuses. No Exceptions.
