Lost my fee
I booked a site at Endless Caverns Capground in September to arrive on October 22nd. I added insurance so that if I cancelled I could get a cash refund. Nothing was mentioned about a 48 hour rule as ...
Forum Discussion
Many of you have missed the cause of the frustration. this was a medical situation a severe pain in my right hip that precluded me from walking. I offered to send proof, but they told me they did not have a fax machine.
A cancellation fee of some sort would have been acceptable. a credit for 2016 would have been acceptable also, but a credit until November 16th was not acceptable as I don't know the extent of my medical procedures. I do have a MRI scheduled for 10/21 and a follow up on 10/29. Have to go thru my Cardio Dr. so I can give up my blood thinner leading up to a Epidural. Here i was in great pain, upset because we had to cancell our trip and was told my money would not be refunded. As someone else said I hope none of you face this situation. having been in retail for 45 years, I know how far a little kindness goes in tough situations. I have accepted their policy and I feel enough has been said on the subject. The diversified answers shows the different natures of our RV community. thanks all.
A cancellation fee of some sort would have been acceptable. a credit for 2016 would have been acceptable also, but a credit until November 16th was not acceptable as I don't know the extent of my medical procedures. I do have a MRI scheduled for 10/21 and a follow up on 10/29. Have to go thru my Cardio Dr. so I can give up my blood thinner leading up to a Epidural. Here i was in great pain, upset because we had to cancell our trip and was told my money would not be refunded. As someone else said I hope none of you face this situation. having been in retail for 45 years, I know how far a little kindness goes in tough situations. I have accepted their policy and I feel enough has been said on the subject. The diversified answers shows the different natures of our RV community. thanks all.
