โDec-17-2020 06:55 PM
โDec-18-2020 10:39 AM
โDec-17-2020 10:52 PM
โDec-17-2020 09:26 PM
โDec-17-2020 09:00 PM
New reservations are accepted one day to 30 days in advance for stays that begin within this time period. This change, from the former nine-month reservation window, is in response to covid-19. The shorter window means that when services change abruptly โ as with a pandemic or massive wildfires โ we do not need to change, cancel or refund a large number of reservations. Not only are reservation changes a huge inconvenience to visitors, they can be complicated and time consuming. Also, refunds are a big financial hit at the worst possible time: when we are trying to restore operations safely with far fewer staff. A 30-day window offsets some of the uncertainty, and enables us to better predict revenue and expenses.
We do plan to return to a longer window at some point, and we will make a public announcement when we do.
โDec-17-2020 08:54 PM