Continuing to enjoy being with your family on this trip. My reason for posting is this:
I want to give a plug for "Discount Tire". Of course, there are none in Montana, so I called my local store in SC for how my warranty might apply. The person on the phone did not hesitate. He said, "You enjoy your vacation and we'll take care of you. Put the tire of your choice on the truck for now. When you return home, we'll reimburse you for that tire and install the correct one." I thought is sounded too good, but this is exactly what ended up happening. Can't say enough about the customer service, at least at my local branch
I had a very similar experience at Rifle Gap State Park near Rifle, CO. Could not get a tire in Rifle, but called the Discount Tire in Grand Junction. Fortunately, I had bought the tires at Discount Tire here at home. The nice young man who answered the phone asked my phone number and from then on had my name, address, and details of my purchase back in Texas. He said, "We will take care of you. I have your exact tire in stock." By coincidence, it was that same young man who met us at the door and seemed to be waiting for us.
One final part of this story. The only place in Rife that could check my tire was WalMart, which I was a bit reluctant to use. After changing the tire from my pickup, taking off the spare, checking the "flat" tire, the report was that they could not repair the tire and did not have a replacement. They put on the spare and put the flat tire on the spare carriage. Each step of the process is one that I was glad to avoid doing myself--took some time and effort. When I asked how much I owed, the woman in charge said, "You don't owe us anything. We couldn't fix the tire and we don't have a replacement. She printed out a full receipt with amount owed as $0.00.
My appreciation for both Discount Tire and Walmart went up exponentially.
That tire had been going flat for I don't know how many miles on a crowded, narrow highway--no way I could have stopped even if I had known I had a tire problem. As it was, my wife discovered it after we had set up in Rifle State Park. I had never noticed it. But I was able to air it up enough to get into town and to WalMart.
