Last night we stayed at a Good Sam Park in the west of Calgary that had Woodalls certification in 2009 where we requested a full hook up site with access to WiFi The site we were given didn't even have an electrical bollard. Tried to plug into the next site but had to use an adapter from 30 down to 15 but nothing would work and relay kept tripping. The campers there told us that the power didn't work the previous day and they had already moved people out to a different site. We tested it at 10.6 volt. It was 92F and we have three small dogs so were very unimpressed. Saw the park maintenance man who said power is going out all over the park as it is so,old. Asked this morning for some sort of a refund on the $58 odd fee charged and was met with major hostility from the female manager. Her response was that we didn't even have a reservation which is true but very poor,customer service. She also commented that the park was full and this is why the electricity didn't work. I would have though any park would have sufficient power for sites available. Forget WiFi as it didn't exist past the front porch

Canadian parks do not have power or electricity....they have hydro....:W:B...and it's typical.....Dennis

If you use RVParkreviews.com please post there as it will be a warning to others. On very few (like 2 or 3) occasions over the last 35+ years I pulled in without a reservation and accepted the safe site that was offered for the night. Only once, in Tucson some 30 years was a park so icky that we left before coffee. Now a days we call ahead with the cell at about noonish to ask if we can come in that same evening, this only if we have not made reservations long in advance. There is really no excuse for poor customer service. Your negative post will do nothing for their business model. Better luck with the rest of your travels, and Happy Trails.

Your there during Stampede - the biggest event of the year and your complaining and you did not have a reservation - get real - like going to Super Bowl with no ticket

Name the Campground, otherwise I don't believe it.I'm not calling you a liar it just many people complain about something and never post the name of the place they are complaining about making me believe they are exaggerating.It's like reading Tripadvisor ratings some people will make a big deal of something little and give them a 'worst, don't go there, one star' rating. You have to read with a grain of salt.

rr2254545 wrote:Your there during Stampede - the biggest event of the year and your complaining and you did not have a reservation - get real - like going to Super Bowl with no ticketBUT....once you get to the stadium and they sell you a ticket, you should expect that there will actually be a seat there.....and it won't be directly behind a post.Your logic is fractured.

Very bad campground experience | Good Sam Community

Executive45
Explorer III
Jul 11, 2015
Canadian parks do not have power or electricity....they have hydro....:W:B...and it's typical.....Dennis
kalynzoo
Explorer
Jul 11, 2015
If you use RVParkreviews.com please post there as it will be a warning to others. On very few (like 2 or 3) occasions over the last 35+ years I pulled in without a reservation and accepted the safe site that was offered for the night. Only once, in Tucson some 30 years was a park so icky that we left before coffee. Now a days we call ahead with the cell at about noonish to ask if we can come in that same evening, this only if we have not made reservations long in advance. There is really no excuse for poor customer service. Your negative post will do nothing for their business model.
Better luck with the rest of your travels, and Happy Trails.
rr2254545
Explorer
Jul 11, 2015
Your there during Stampede - the biggest event of the year and your complaining and you did not have a reservation - get real - like going to Super Bowl with no ticket
icanon
Explorer
Jul 11, 2015
Name the Campground, otherwise I don't believe it.
I'm not calling you a liar it just many people complain about something and never post the name of the place they are complaining about making me believe they are exaggerating.
It's like reading Tripadvisor ratings some people will make a big deal of something little and give them a 'worst, don't go there, one star' rating. You have to read with a grain of salt.
Vulcan_Rider
Explorer
Jul 11, 2015
rr2254545 wrote:
Your there during Stampede - the biggest event of the year and your complaining and you did not have a reservation - get real - like going to Super Bowl with no ticket

BUT....once you get to the stadium and they sell you a ticket, you should expect that there will actually be a seat there.....and it won't be directly behind a post.

Your logic is fractured.
midnightsadie
Explorer II
Jul 11, 2015
you payed for electric and wifi, not there ,you should get a refund.
Dog_Folks
Explorer
Jul 11, 2015
When you go into a restaurant and get a bad hamburger, the time to complain is BEFORE you eat it, not after.

The time to complain about a campsite, and ask for a refund, is BEFORE you sleep there.
3oaks
Explorer
Jul 11, 2015
Vulcan Rider wrote:
rr2254545 wrote:
Your there during Stampede - the biggest event of the year and your complaining and you did not have a reservation - get real - like going to Super Bowl with no ticket

BUT....once you get to the stadium and they sell you a ticket, you should expect that there will actually be a seat there.....and it won't be directly behind a post.

Your logic is fractured.
Better stick to your football. Evidently you have never tried camping anywhere near Cagary during the Calgary Stampede events without confirmed reservations. :R
Crowe
Explorer
Jul 11, 2015
BUT....once you get to the stadium and they sell you a ticket, you should expect that there will actually be a seat there.....and it won't be directly behind a post.

Your logic is fractured.

Not at all. When a scalper sells you a ticket you have no guarantee it's real. There's DEFINITELY no guarantee about the quality of the seat. However, I think the cg should have given a head's up they were having power issues especially after moving others from that site. A partial refund at a minimum is owed because the site did not meet the parameters advertised. It doesn't matter if it was Super Bowl weekend, the Calgary Stampede or a visit by the pope. They had an available site, gave no warning that it was compromised, took your money then didn't meet their end of the contract.
mdcamping
Explorer
Jul 11, 2015
I agree post you review at RV Park reviews Just remember to follow their guidelines, post a few descriptive sentences about the park and any criticism just be polite/constructive.

Mike