We recently booked a stay at Willow Oaks Park, in Hesperia, CA, based largely on their Good Sam listing (9.5, 9, and 7.5) and their website. We arrived on Thursday, October 1, and paid for four nights in advance ($148.00). Our experience was quite different than what was promised. Our site was basically a space on a gravel parking lot, with little space between rigs.
Their listing says cable access โ but after you have paid you find that is only for monthly occupants.
Since we couldnโt have cable access, the site says, โThe club house includes a big screen television and comfortable seating area. . .โ Looking through the window of the locked door, we saw a television with two old, saggy couches next to it. When we tried to gain access, we were told you could only go in if paying to reserve the club house.
Because of health issues, a spa is one of the reasons for us to choose a campground. Their โindoor spaโ was quite anemic, not all of the jets were operational, the spa did not appear to be properly maintained and was in an old, dirty, cell with bars on the window.
BBQs and picnic tables that are pictured on their website are not anywhere near where you are parked.
First thing in the morning, I went to the office to say we would not be staying, and explained our dissatisfaction. I was referred to the sign which claims, โNo refunds are given for early departure for any reason.โ
