Dec-11-2020 05:03 AM
Jan-01-2021 10:10 AM
Dec-19-2020 03:38 AM
Dec-19-2020 02:44 AM
Dec-19-2020 02:38 AM
lamopar wrote:
Well I am glad they reached out to you with an option before you had to take further measures. We will take ours on the road for the first time Tuesday and are going to try the Reese Goosebox that is currently on the trailer. We are only camping two nights and will get a chance to see if everything works then.
Dec-18-2020 09:15 AM
Dec-18-2020 08:18 AM
Dec-17-2020 01:50 PM
lamopar wrote:
No worries!! So far I keep looking at the unit and don't see anything wrong and everything seems to work. I am going to check the ramp out carefully when the wind and rain is not blowing sideways. When I looked up complaints about Genesis I only found two from 2016 units all related to flooring. I hope sine your unit seems to be a newer model they will get it figured out and help you out. If you are still having problems, from what I read, filing a complaint with the Better Business Bureau. I saw the company president got involved quickly and fixed the problem. I know, it should not come to this but.
Good luck.
Dec-16-2020 02:10 PM
Dec-16-2020 01:39 PM
Dec-16-2020 01:30 PM
lamopar wrote:
WOW! I hope I have more luck than you. We purchased a used unit and hopefully the previous owner ran into all the problems. Ours is a big box of air but with two kids and 4 quads and from time to time the side by side it should all fit.
I did have a bit better luck with service from Genesis so far. The previous owner had a very nice Reese goose box with all the buzzers and bells put on the unit and believe I prefer a king pin box and needed to know what model number was stock on the unit. I sent an email to Genesis and less than one hour later an engineer from Genesis called me to give me all the information on the unit.
Thank you for the information. I am always interested to see what someone else has to deal with.
Dec-16-2020 01:24 PM
dedmiston wrote:
A 15 gal black tank on a toy hauler? What were they thinking?
Dec-16-2020 12:28 PM
Dec-16-2020 12:25 PM
2014 RAM 3500 Diesel 4x4 Dually long bed. B&W RVK3600 hitch • 2015 Crossroads Elevation Homestead Toy Hauler ("The Taj Mahauler") • <\br >Toys:
Dec-16-2020 12:12 PM
lamopar wrote:
dsrace I see you have a 2021 Genesis Supreme. We are purchasing a 2018 Genesis Supreme 37GS. Just curious what drew you to the Genesis line? The unit we looked at has an open floor plan so we can fit all our toys in and plenty of room when we ski camp.