โOct-30-2013 07:35 AM
โNov-02-2013 09:53 PM
thomasmnile wrote:laknox wrote:thomasmnile wrote:josten367 wrote:
I asked them if this happens a lot and they said "this issue sometimes happens" and they didn't tell me why this happens. Only to say "make sure that your torque wrench is calibrated correctly".
I thought it might have been from a hard shift in the trailer and the truck. When I was removing it I got the bolt halfway out of the post and then it stopped moving. Of course I had a torque wrench that was set at 100 lbs and it didn't stop me from breaking the bolt. I think that last time I put it on I torqued it down a little to much on the bolt, and definitely not 40 lbs of torque (over that).
Had a Companion hitch, never had a problem with the top bolt on the post, but the u-bolts were known for "stretching" from repeated tightening and torquing. I wonder if that's why the redesigned hitch doesn't use them. Oh, they would replace the u-bolts if necessary; hitch serial # and shipping info. was all they needed. They are a real standup company.
I'm not sure that the u-bolts stretch as much as the nylon in the nuts tears off and jams the threads up. I've had to replace mine only when taking the nuts =off=. As soon as they start to tighten up, I hit the tool box and grab my 3/4" breaker bar and just twist them right off. ๐ When I get my new set, I keep the other old one as a spare. I =should= simply take the old nuts off and buy new ones to put on the old u-bolts. You could =buy= a lot of u-bolts and nuts for the cost of a new-style Companion, so I'll keep my old one, for now. ๐
Lyle
Understand what you and another post said about the nuts, but the U=bolts on my Companion actually elongated, and as I wrote, B&W replaced them at no cost. Have a TT now and sold the Companion so I have a WD/Anti-Sway hitch to play with now..........
โNov-02-2013 09:49 AM
laknox wrote:thomasmnile wrote:josten367 wrote:
I asked them if this happens a lot and they said "this issue sometimes happens" and they didn't tell me why this happens. Only to say "make sure that your torque wrench is calibrated correctly".
I thought it might have been from a hard shift in the trailer and the truck. When I was removing it I got the bolt halfway out of the post and then it stopped moving. Of course I had a torque wrench that was set at 100 lbs and it didn't stop me from breaking the bolt. I think that last time I put it on I torqued it down a little to much on the bolt, and definitely not 40 lbs of torque (over that).
Had a Companion hitch, never had a problem with the top bolt on the post, but the u-bolts were known for "stretching" from repeated tightening and torquing. I wonder if that's why the redesigned hitch doesn't use them. Oh, they would replace the u-bolts if necessary; hitch serial # and shipping info. was all they needed. They are a real standup company.
I'm not sure that the u-bolts stretch as much as the nylon in the nuts tears off and jams the threads up. I've had to replace mine only when taking the nuts =off=. As soon as they start to tighten up, I hit the tool box and grab my 3/4" breaker bar and just twist them right off. ๐ When I get my new set, I keep the other old one as a spare. I =should= simply take the old nuts off and buy new ones to put on the old u-bolts. You could =buy= a lot of u-bolts and nuts for the cost of a new-style Companion, so I'll keep my old one, for now. ๐
Lyle
โNov-01-2013 07:44 PM
โOct-31-2013 10:15 PM
Miles Away wrote:
The TOP BOLT is not a nylock bolt.
โOct-31-2013 08:35 AM
โOct-30-2013 10:34 PM
thomasmnile wrote:josten367 wrote:
I asked them if this happens a lot and they said "this issue sometimes happens" and they didn't tell me why this happens. Only to say "make sure that your torque wrench is calibrated correctly".
I thought it might have been from a hard shift in the trailer and the truck. When I was removing it I got the bolt halfway out of the post and then it stopped moving. Of course I had a torque wrench that was set at 100 lbs and it didn't stop me from breaking the bolt. I think that last time I put it on I torqued it down a little to much on the bolt, and definitely not 40 lbs of torque (over that).
Had a Companion hitch, never had a problem with the top bolt on the post, but the u-bolts were known for "stretching" from repeated tightening and torquing. I wonder if that's why the redesigned hitch doesn't use them. Oh, they would replace the u-bolts if necessary; hitch serial # and shipping info. was all they needed. They are a real standup company.
โOct-30-2013 10:28 PM
Alley Fox wrote:
If the bolt broke off, there's several reasons why that could happen: 1) It was cross threaded when installed, 2) It rusted in place, 3) The bolt was replaced with one that had the wrong thread pitch or had a non-threaded shoulder that was bottomed out or 4) The bolt was torqued way too high. When I install my hitch, I always inspect the bolts. The top bolt, when torqued to the required 40 Ft/lbs, does not get drawn down to contact the post, there is always a gap between the post and the hitch frame. That bolt only serves to preload the hitch contact to the bed, the "U" bolts are what secures the hitch.
โOct-30-2013 04:59 PM
โOct-30-2013 04:12 PM
josten367 wrote:
I asked them if this happens a lot and they said "this issue sometimes happens" and they didn't tell me why this happens. Only to say "make sure that your torque wrench is calibrated correctly".
I thought it might have been from a hard shift in the trailer and the truck. When I was removing it I got the bolt halfway out of the post and then it stopped moving. Of course I had a torque wrench that was set at 100 lbs and it didn't stop me from breaking the bolt. I think that last time I put it on I torqued it down a little to much on the bolt, and definitely not 40 lbs of torque (over that).
โOct-30-2013 12:30 PM
โOct-30-2013 12:13 PM
โOct-30-2013 08:43 AM
โOct-30-2013 08:24 AM
daily double wrote:
I think B&W will be happy your question! I called them once about something and they didn't sound annoyed at all.
โOct-30-2013 08:10 AM
josten367 wrote:
Yes, I called them and they were happy to help and sending me a new bolt and post. No charge and no questions. Asked for Serial number off my hitch and address. Wow, you have to love that kind of customer service and I even spoke to a live person as soon as called their number. Thanks B&W.