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Broken Shower! Happened to You????

BugsRLB
Explorer
Explorer
Has this happened to you? Bought camper new 17 months ago. Florida for 3 months and many weekend trips. The drain developed cracks and then a chunk fell out. Repair shop sent pictures to Jayco and we are awaiting their answer. Two year warranty and hopefully they cover it! :h




Moderator edit to re-size pictures to forum recommended limit of 640px maximum width.[//red]

2018 Ford F350 SRW 6.7PowerStroke/6 Speed Auto
2017 Jayco Eagle 321RSTS
28 REPLIES 28

JJnLilly
Explorer
Explorer
Just had a repair made to our 2014 Open Range with the same issue. Turns out that the drain pipe was just a wee bit too high into the shower causing an upward force on the drain so that when you stepped into the shower your body weight was pushing down against the drain. Eventually the shower floor pan cracked right at the drain.
2007 Ram 2500 QC CTD
2020 Passport GT 2210

laknox
Nomad
Nomad
There's a valid, IMO, argument that sitting for only 3 months doesn't constitute "full time". Also, how much damage does moving the rig cause vs sitting still for 3 months?

Lyle
2022 GMC Sierra 3500 HD Denali Crew Cab 4x4 Duramax
B&W OEM Companion & Gooseneck Kit
2017 KZ Durango 1500 D277RLT
1936 John Deere Model A
International Flying Farmers 64 Year Member

timmac
Explorer
Explorer
mr. ed wrote:
DownTheAvenue wrote:
Jayco's warranty clearly states that using the RV for any type of full time living is abuse and and voids the warranty. If thy discover you have lived in the RV for 3 months full time, they may not honor your claim. I hope you get this resolved as quickly as possible without any hassle.


Many fifth wheel owners and RVers in general full-time in their respective RV's. Of course, the manufacturers know this. They ought to place a clearly visible sign on each RV in their lot stating,"Not for use as full time home"Their refusal to honor a warranty to full-timers shows me their lack of faith in the quality of their products (of course, they could build 'em better but that would add to the cost). I lived fulltime in a Hitchhiker fiver and don't recall reading any warranty restrictions on full-timers. Fortunately, I had no warranty claims during the approx. 8 yrs I owned it.



That right there is a good reason to stay away from a Jayco, used part or full time should never matter for warranty, weekend warriors can sometimes be more destructive vs a old full timer..

mr__ed
Explorer
Explorer
DownTheAvenue wrote:
Jayco's warranty clearly states that using the RV for any type of full time living is abuse and and voids the warranty. If thy discover you have lived in the RV for 3 months full time, they may not honor your claim. I hope you get this resolved as quickly as possible without any hassle.


Many fifth wheel owners and RVers in general full-time in their respective RV's. Of course, the manufacturers know this. They ought to place a clearly visible sign on each RV in their lot stating,"Not for use as full time home"Their refusal to honor a warranty to full-timers shows me their lack of faith in the quality of their products (of course, they could build 'em better but that would add to the cost). I lived fulltime in a Hitchhiker fiver and don't recall reading any warranty restrictions on full-timers. Fortunately, I had no warranty claims during the approx. 8 yrs I owned it.
Mr. Ed (fulltiming since 1987)
Life is fragile. Handle with prayer.

2007 Hitchhiker II LS Model 29.5 LKTG (sold)
2007 Dodge Ram 3500/6.7 CTD/QC/4X4/SB/SRW/6-speed man/Big Horn edition (sold)

DownTheAvenue
Explorer
Explorer
Jayco's warranty clearly states that using the RV for any type of full time living is abuse and and voids the warranty. If thy discover you have lived in the RV for 3 months full time, they may not honor your claim. I hope you get this resolved as quickly as possible without any hassle.

mr__ed
Explorer
Explorer
Nope. Never happened to my shower. Remained in perfect shape for the 8 yrs I used it. Hopefully, warranty will cover yours ( I think it ought to).
Mr. Ed (fulltiming since 1987)
Life is fragile. Handle with prayer.

2007 Hitchhiker II LS Model 29.5 LKTG (sold)
2007 Dodge Ram 3500/6.7 CTD/QC/4X4/SB/SRW/6-speed man/Big Horn edition (sold)

2edgesword
Explorer
Explorer
We owned a KZ Spree Escape and on our first long trip from NY to FL the shower drain cracked and allowed water to flow into the underbelly of the trailer. We actually didn't notice it right way but after a few days water began dripping from the underbelly and that's when I noticed the bulge. I put a hole in the underbelly material and water began pouring out. The shower drain P tube had to be replaced, a supported added and all of the insulation was replaced after the area was allowed to dry. We had the trailer for five years after that and no repeat of the problem which was fixed under warranty.

BugsRLB
Explorer
Explorer
As a lot of you have said, no support under the tub is a way of cutting cost.
I agree but, if Jayco covers it under there 2 year warranty, as they should, it ends up costing them more than those extra couple of braces would have cost in the first place! :h
2018 Ford F350 SRW 6.7PowerStroke/6 Speed Auto
2017 Jayco Eagle 321RSTS

chiefneon
Explorer
Explorer
Howdy!

Our is not that bad but we do have cracks in our 2014 Heartland Cyclone 4000. We discovered that under the tub/shower area is completely void no flooring what so ever. CW made and attempt to put supports under near it but it didn’t work. We wanted the tub replaced and Heartland refused stating it could not be done. They stated the tub was placed in the RV and the walls built around it. We ended up towing it to Elkhart, IN at our expense to have Heartland repair it after CW stated to us “ We can’t fix it to your satisfaction”. Heartland did had the tub manufacturer come out and do more support work underneath the tub and repair the tub. Problems is the cracks are back and we are now out of warranty. So good luck.

“Happy Trails”
Chiefneon

gbopp
Explorer
Explorer
ksg5000 wrote:
My guess is that a couple of bucks in 2x4s/support would have prevented this issue.

You're correct. But, that was a couple bucks the manufacturer saved.
It's all about profit and quantity built. Not quality and customer satisfaction.

ksg5000
Explorer
Explorer
I have read numerous threads where various rigs seem to lack sufficient support under the shower pan. When this gets fixed you might ask them to place some additional support under the pan so that you don't get a repeat when the rigs out of warranty. My guess is that a couple of bucks in 2x4s/support would have prevented this issue.
Kevin

Lynnmor
Explorer
Explorer
My drain cracked from poor support. I think they use an ax to do the hidden carpentry.

downtheroad
Explorer
Explorer
Poorly support underneath. They should absolutely authorize a repair. Until it is fixed, I guess I'd slap a bunch of Eternabond tape over the opening and along the cracks. Worth a try anyway.

Whatever you do, obviously don't use it until you seal it up somehow...water underneath will cause you a whole bunch of grief.

good luck with it.
"If we couldn't laugh we would all go insane."

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Lwiddis
Explorer II
Explorer II
Looks like shower floor abuse to me....not.
Winnebago 2101DS TT & 2022 Chevy Silverado 1500 LTZ Z71, WindyNation 300 watt solar-Lossigy 200 AH Lithium battery. Prefer boondocking, USFS, COE, BLM, NPS, TVA, state camps. Bicyclist. 14 yr. Army -11B40 then 11A - (MOS 1542 & 1560) IOBC & IOAC grad