Forum Discussion
Calicajun
Oct 29, 2015Explorer
mileshuff wrote:Calicajun wrote:
Another thing to watch with a Ram truck that has air bags is cargo weight. That is if you overload the cargo weight the truck's senors on the air bags will tell on you by sending information to the truck's computer. This can void your truck's service contract. I went through this problem with a 2014 Ram Eco Diesel Limited. Spent months in contact with Ram and their Engineers, only to be told if you overload the cargo weight you void the service contract. They also told me how they can tell if you are towing more than the truck's weight limit.
Legally they cannot void the entire warranty. The burden of proof is still on Dodge to prove any warranty claim they deny was caused by truck being overloaded. For instance, would being overloaded be grounds for warranty denial for a failed A/C unit?
Yes, the Eco Diesel is only a 1500 truck but it was the truck I had at the time I was dealing with Ram. Using my experience dealing with Ram to give an example of what Ram could do to someone if they feel any Ram truck had been overloaded. I now have a Ram 2500 with no factory air bags. Doesn't ride as smooth as the Eco Diesel with full four point air suppention but it sure pulls our 6,200 pound (dry weight) TT with no problem. ??
Did have a number of people on another forum come back and say that can't happen. So I offered a challenge which no one took up. That was overload your truck, then take it in for service and see what the dealer says to you.
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