Does HEARTLANDS trailers have a high quality build?
I've been told they build lots of high quality 5th wheels & used a lot of this quality of building in the Pioneer travel trailers & so the Pioneer RL 250 that I'm buying shares the build quality?
Forum Discussion
We ordered our Bighorn in October 2016, took delivery late December 2016, and moved into it late May 2017, have now been in it 283 days. We have been somewhat disappointed in the assembly craftsmanship: stripped and crooked screws, less than great fit-up of some of the wood trim, etc.
Most of the components within the camper are from vendor companies that supply the industry in general across virtually all brand and price barriers. We had issues with our Dometic thermostat system, with our Anderson Kantleak selector valve, with the auto-changeover propane regulator, Jensen audio system and a few other items. The majority of the items i have fixed myself, our dealer has provided the required parts under warrantee.
Just as our warrantee ran out we had an issue with a slide along with a few additional items. I contacted Heartland and they advised we take it to any Heartland dealer in our area, which was in the Phoenix area ar the time. I contacted La Mesa RV in Mesa, AZ. They got us in within a week, and successfully took care of all the issues in a day. Even though our warrantee had expired Heartland took care of all issue at no cost. Since we are fulltimers, La Mesa was prepared to supply us connections so we could stay in our "house" overnight if necessary.
While having issues is not desireable, things do happen. We are very pleased with our camper and am very happy with Heartland RV, our dealer (Wagner Trailer Sales in Cleveland, WI, and La Mesa RV in Mesa for their assistance when needed.
The RV industry in general needs to improve quality, that being said we would purchase another Heartland product.
Best of luck to you & happy camping!
Most of the components within the camper are from vendor companies that supply the industry in general across virtually all brand and price barriers. We had issues with our Dometic thermostat system, with our Anderson Kantleak selector valve, with the auto-changeover propane regulator, Jensen audio system and a few other items. The majority of the items i have fixed myself, our dealer has provided the required parts under warrantee.
Just as our warrantee ran out we had an issue with a slide along with a few additional items. I contacted Heartland and they advised we take it to any Heartland dealer in our area, which was in the Phoenix area ar the time. I contacted La Mesa RV in Mesa, AZ. They got us in within a week, and successfully took care of all the issues in a day. Even though our warrantee had expired Heartland took care of all issue at no cost. Since we are fulltimers, La Mesa was prepared to supply us connections so we could stay in our "house" overnight if necessary.
While having issues is not desireable, things do happen. We are very pleased with our camper and am very happy with Heartland RV, our dealer (Wagner Trailer Sales in Cleveland, WI, and La Mesa RV in Mesa for their assistance when needed.
The RV industry in general needs to improve quality, that being said we would purchase another Heartland product.
Best of luck to you & happy camping!
