southernsky
Sep 06, 2015Explorer
Grand Design
Looking at buying a new 5th wheel around the first of the year. Grand Design has caught my eye. Let me hear from the Grand Design owners about the good and bad. Not interested in other brands right now.
mgpassport wrote:If you do decide to go with GD I highly recommend B & B RV in Redding. We have used Happy Daze in past years but not fully satisfied. With GD we opted to drive to Redding and we are grateful we did. They offer exceptional service. We have owned four FW and B&B by far has given us the best service. It's a 2 hour drive from Woodland and worth every extra mile! Feel free to PM us if you have any questions. We love our GD Reflection-best FW we've ever owned.
My nearest dealer is Happy Daze in Sacramento, Anyone have any dealings with them....
And GD is definitely on my wish list.
southernsky wrote:We had a similar issue but found a GD dealer three hours from our home who is top notch. To us it's worth the extra miles. Is there another dealer you could use if you did need service?
I understand about the dealer service, that's why I asked about the quality of the Grand Design. The dealer here does not have the best service department. Would hope I would never have to deal with them.
diftw wrote:X2 on good dealer......we bought our Reflection in CO but we live in CA and B&B RV in Redding has a great GD service dept! So any GD owners in N. Ca they are worth the extra miles for outstanding service.
We purchased ours in April so not a lot of time on the clock yet. Have had 2 issues - first was the driver's side slide broke. Our dealer (Colrain RV in Indianapolis) fixed it for us. Second was the awning started to pull away from the trailer which again the dealer took care of for us promptly. We just returned from our furthest trip over Labor Day (180 miles one-way). Pulls great and no other issues. We leave for Topsail this Friday.
It was mentioned in this thread to make sure you have a good dealer. I wholeheartedly agree. GD's customer service is second to none but the dealer, in my opinion, is just as important. We have dealt with Colrain RV for a number of years and have always been satisfied.
Good luck on your search!