Has Best RV improved?
There was a lot of previous discussion on this forum about shady pre and post sales antics from these guys. I believe at one time they had a very low BBB rating. I recently checked BBB and it appear...
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Evergreen RV came to my rescue on Aug. 27, 2013. I had a scheduled service appointment for repairs at Best RV in Turlock...a reluctantly granted appointment by the way. Any sane individual would never, ever want to have anything to do with Best RV as I discovered on the 27th. I arrived with my trailer at the appointed time. The service mananger / co-owner blatantly and rudely refused to provide warranty service on my 7 month old Bay Hill 5th wheel. After lengthy arguing I left Best RV with a bedroom slideout that would not function and other minor issues that could have been easily resolved. Evergreen had apparently severed business dealings with Best RV and for that reason, according to the service manager, warranty service was no longer being offered even though it was part of the original purchase agreement. Evergreen directed me to an RV business that would honor the one-year original Evergreen warranty. I should have practiced due diligence in researching the business reputation of Best RV in Turlock. Their egregious record with the Better Business Bureau, Yelp, Yahoo, and Kudzu should have provided sufficient red flags to steer clear of this dishonest RV business.
