Jayco service

Question

Left Texas Friday. ( at a good time ) to head home to Florida. Was there 7 months for work. Once again my schwintek slide system failed me. Did the over ride thing an got it in. Got to the house to call my closest service dealer ( st Augustine ).  There first question once I got them on the phone was did u buy it here. The answer was no.  Then he put me on hold an then told me the earliest was jun 26th  before they were doing warranty work.  So I call trade winds in Ocala  they told me to bring it on the 31st  with no questions asked.

i_am_still_wayn · Answer

This isn't Jayco service, it is individual dealer business practices.

azdryheat · Answer

Can't blame them for taking care of their customers first. It may not be the right thing to do but that is what they choose to do.

rob_fla · Answer

Since I replaced the main power connections on our Schwintek Slide controllers and lubed the track rollers, we have setup and moved about 8 times from Georgia to South Carolina to Texas and back to Florida and had no issues at all.
Both of the Schwintek slides has never worked better.

campfire_time · Answer

This is pretty typical dealer "schtick". There is something called the Priority RV Network. If you buy from a dealer that's a member and you're on the road and need emergency service another participating dealer will put you at the "front of the line". Unfortunately its a pretty small network right now.

Good to know about the slide. Our X20E has a Schwintek slide. Never had a slide before so I'm hoping for no troubles.

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