Montana vs. Arctic Fox vs. Grand Design
My wife and I currently own a Cougar TT that has served us well for weekend camping trips and week-long road trips. As we get closer to retirement, we are looking at fifth wheels for extended road tr...
Forum Discussion
Lwiddis wrote:I got a big issue resolved out of warranty. The people I spoke to at GD went out of their way to help me. Sure - they all have their issues - mine has had some nickle-dime issues that were flushed out while in the warranty period and corrected. My dealer has a stupid policy concerning drop off on Saturday, so I have to take a day off. I'm sure this has caused them to get bad reviews, but since they just built a new repair facility and revamped their showroom, it doesn't seem to be bothering them. If you want to attract bees, best use honey instead of lemons.
“The last phone call with Grand Design the gentleman I spoke with basically called me a liar saying I never reported any of these issues.”
And then you mailed or emailed the gentleman copies of all your written issue reports, correct? To show the gentleman you weren’t lying?
