Forum Discussion
librty02
Mar 03, 2020Explorer
dpgllg wrote:Lwiddis wrote:
“The last phone call with Grand Design the gentleman I spoke with basically called me a liar saying I never reported any of these issues.”
And then you mailed or emailed the gentleman copies of all your written issue reports, correct? To show the gentleman you weren’t lying?
I didn't mail them but I gave him all the dates times and people I talked to. His response was it's not in my system so it didn't happen.
I hate to say this but the issues you had for the most part are with the other manufacturers and not GD as they don't manufacture the frame, ac, door lock, etc. Being out of warranty any manufacturer will most likely tell you to pound salt especially if/when the problems are not with the quality build of the unit itself but with the components they used from other manufactures...does that suck well yeah we pay a lot for our rigs but we all rely on those other manufacturers products as well no matter who uses them in their product as they all use the same...whenever I'm looking at rigs I always ask the dealer when the rig was delivered to the dealers lot...being in southwest Pa myself road salt eats everything and I would never purchase a unit that was delivered from Indiana to western Pa during the winter months in fear that salt was blasted all over that thing for over 300 miles then how long it sat on that dealers lot before the rain or they washed it if they ever did before that coating on the frame has had time to cure.
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