First let me say, I am not sure if this is the right place to post this point.
I purchased a brand new top of the line Heartland Big Horn 5th wheel, 10/2013. From the moment I walked into to it I have had nothing but problems with it, over 30 warranty issues from the small to the large within 4 months.
I toured the factory right after the coach had been completed, and realized very quickly I had made a very bad choice in an RV company. I wish there was a forum where I could have gone to and found the good, the bad and ugly on various manufacturers.
Seems you only hear the truth after you have purchased one and it's then to late and the info is only by word of mouth. Most forums do not have an outlet for what I would call a Lemon, which is what I believe I have.
I am spending all my time documenting the problem, fixing the problem, finding repair people, arranging for things to be fixed, coordinating repair people etc. There has been nothing fun about spending 1/3 of my savings to do this. If this is the RV life, Im not missing anything.
I am told by Heartland no refund, but do not feel with all my problems this is right. Heartland owes me a new working non fixer upper or a refund, however having seen how they build coaches I do not want another Heartland product.
Companies should be responsible for their actions and if there is no outlet for the consumer to make them responsible then we are the losers in this investment. Why is there no place for future buyers to go.
I want my experience to be heard so that buyers will be made aware and the RV industry will be held responsible.
I have a dedicated Facebook page outlining my experiences with photos, but understand URL's are not allowed in this forum.
Just my thoughts for tonight.
