New tires from Discount Tire.... messed up

[Jabber2Jake]

Just got new tires mounted at Discount Tires. They said they would jack trailer at springs. Instead, they put four floor jacks, one under each axle right in back of the brake drum. Well, as I drove home, my brake controller (Prodigy) showed the "S/H" icon.
So, I've got a short. Obviously they crimped the brake wires.
Just a word of warning. Now I've got to crawl under and check out the four areas and hopefully only need electrical tape, or worse will have to solder the wires. Anyone have a similar experience?

[caberto]

This was exactly how America's Tire did mine as well and was in and out in a timely manner while I watched. I was very happy with their work and customer service.

bpounds wrote:

Cummins12V98 wrote:

I don't recommend running on one tire but sitting while you work on the other tire won't hurt a darn thing unless the tires are junk.

I have to agree. Running load is one thing, static load is another. I guess there is risk in everything, but doing that doesn't worry me.

I got new tires installed this morning. This is how America's Tire lifted my trailer. Four floor jacks, four tires off. In/out in about 30 minutes, and on their busiest day. I had no concerns with any of their work.

[Cummins12V98]

Based on all that has been said here I would say the best bet is to buy a TrailerAid go the tire store and pull up on the ramp and have them change one tire at a time. No worries about bending axles.

I know the ramp works well I have serviced the Mobile Suites brakes in our driveway and did a road side repair with the ramp also.

[Rvpapa]

As per the OP
'Just got new tires mounted at Discount Tires. They said they would jack trailer at springs. Instead, they put four floor jacks, one under each axle right in back of the brake drum"

Last time that I looked that is where the springs are. It also seems to be one of the better places to lift a wheel for tire change.
Perhaps if the person that wired your brakes had run the wires in a more sensible area, such as behind and towards the top of the axle it would not only have prevented this but would also protect from gravel and rock damage. Maybe you are fortunate that something like this did not occur just as you really needed all the brakes in a hurry.
Art.

[ol_Bombero-JC]

danojeno wrote:

travelnutz wrote:
Ya, but you saved money because you went to DISCOUNT TIRE and you are not happy??? Whoood a thunk it!

Not sure where OP is, but where I'm from, Discount/America's Tire is a great company. I have been a very satisfied customer for over 25 years. How has your experience been with the company?

It doesn't matter *where* ANY tire store is - *OR* how successful your results have been in the past!..:S..:S

Tire store employees -the guys doing the labor- are most often *NOT* making a career out of it - and may have been tossing burgers and fries at Mickey D's the previous week..:S..:S

Trailers are way, way down on the list of "normal" vehicles they mount tires/wheels on.

You can have the same (negative) results from a mom & pop operation that has been in business for 25+ years.
Mom & pop don't mount the tires.

As posters noted:
1. Take your tires and wheels to them - two at a time.
-or-
2. If not - Watch the "operation" VERY closely - don't be afraid to call a halt to something you don't like.
and -
3. Make sure (if it's #2) the guy mounting wheels uses a torque wrench for final lug tightening.
(#3 also applies to ALL your vehicles - at any tire shop).

Lastly - for trailer owners...*YOU* decide whether you want your RV jacked under the axle or under the frame.
Tire shop folks will always take the quickest & easiest method.

OP: Hope it's an easy fix - jack cut the wires.

~

[bpounds]

Cummins12V98 wrote:
In the pic above the jack is in my opinion not in the correct location. The jack pad is sitting well inboard of the spring hanger. If they were to have positioned the jack parallel to the RV they could have been able to get under the spring.

I want it under the spring perch too. That's how I do it, as shown in a previous pic. However, to do that requires laying under the trailer to pump the handle, which would not be safe when you've got both wheels elevated. But you and I are being overly cautious, because clearly there was no damage done the way they did it. Clearly to me anyway, because I checked.

[Cummins12V98]

Per JIMNLIN

"Sounds like your looking for another argument as usual"

In the pic above the jack is in my opinion not in the correct location. The jack pad is sitting well inboard of the spring hanger. If they were to have positioned the jack parallel to the RV they could have been able to get under the spring.

[lots2seeinmyrv]

bpounds wrote:

Cummins12V98 wrote:

I don't recommend running on one tire but sitting while you work on the other tire won't hurt a darn thing unless the tires are junk.

I have to agree. Running load is one thing, static load is another. I guess there is risk in everything, but doing that doesn't worry me.

I got new tires installed this morning. This is how America's Tire lifted my trailer. Four floor jacks, four tires off. In/out in about 30 minutes, and on their busiest day. I had no concerns with any of their work.

Thank you for the picture! Really appreciate it as we are shopping for tires and want to make sure the trailer is jacked up correctly.

[JIMNLIN]

Cummins12V98 wrote:

JIMNLIN wrote:
There is no single jacking point on the frame on a trailer that will work on all trailers because of several reasons that I'm familiar with
Trailers weight
trailer length
trailers frame type
trailers suspension type
and other factors.

Laknox make a good point on the tire that is flat is still carry most of it load. I've ran tires flat at nite on my equipment trailers when on long trips to the next jobsite. Never noticed a flat till the steel wheel started rolling on the pavement and created a beautiful spark show. Other tire(s) on that side were either fine or cut by the slinging steel belts.

Having split a tread belt a 16.5" 12 ply tire with the ramp trick even after my trailer mfg and tire dealer warned me not too I wouldn't advise anyone to let a single tire hold up twice its rated load rating for any length of time. Remember tire damage is cumulative.

I guess you should never go over a curb and allow one tire to hang as you move until it again makes ground contact.

I use a TrailerAid Plus to do maintenance and road side repairs with no ill effects because I run quality tires.

I don't recommend running on one tire but sitting while you work on the other tire won't hurt a darn thing unless the tires are junk.

Sounds like your looking for another argument as usual.
LOL ...Guess the Goodyear tire that split the tread belt was junk.

Rolling over a obstacle vs sitting for a while in a overload condition. Apples vs oranges so why abuse the tire.
Lots of folks use ramps which is just fine by me. Their tires and money.

[bpounds]

Cummins12V98 wrote:

I don't recommend running on one tire but sitting while you work on the other tire won't hurt a darn thing unless the tires are junk.

I have to agree. Running load is one thing, static load is another. I guess there is risk in everything, but doing that doesn't worry me.

I got new tires installed this morning. This is how America's Tire lifted my trailer. Four floor jacks, four tires off. In/out in about 30 minutes, and on their busiest day. I had no concerns with any of their work.

[Cummins12V98]

JIMNLIN wrote:
There is no single jacking point on the frame on a trailer that will work on all trailers because of several reasons that I'm familiar with
Trailers weight
trailer length
trailers frame type
trailers suspension type
and other factors.

Laknox make a good point on the tire that is flat is still carry most of it load. I've ran tires flat at nite on my equipment trailers when on long trips to the next jobsite. Never noticed a flat till the steel wheel started rolling on the pavement and created a beautiful spark show. Other tire(s) on that side were either fine or cut by the slinging steel belts.

Having split a tread belt a 16.5" 12 ply tire with the ramp trick even after my trailer mfg and tire dealer warned me not too I wouldn't advise anyone to let a single tire hold up twice its rated load rating for any length of time. Remember tire damage is cumulative.

I guess you should never go over a curb and allow one tire to hang as you move until it again makes ground contact.

I use a TrailerAid Plus to do maintenance and road side repairs with no ill effects because I run quality tires.

I don't recommend running on one tire but sitting while you work on the other tire won't hurt a darn thing unless the tires are junk.

[JIMNLIN]

There is no single jacking point on the frame on a trailer that will work on all trailers because of several reasons that I'm familiar with
Trailers weight
trailer length
trailers frame type
trailers suspension type
and other factors.

Laknox make a good point on the tire that is flat is still carry most of it load. I've ran tires flat at nite on my equipment trailers when on long trips to the next jobsite. Never noticed a flat till the steel wheel started rolling on the pavement and created a beautiful spark show. Other tire(s) on that side were either fine or cut by the slinging steel belts.

Having split a tread belt a 16.5" 12 ply tire with the ramp trick even after my trailer mfg and tire dealer warned me not too I wouldn't advise anyone to let a single tire hold up twice its rated load rating for any length of time. Remember tire damage is cumulative.

[laknox]

bpounds wrote:

laknox wrote:

To pick nits, a lot of people here will argue that using a ramp to lift the trailer high enough to change a tire, will overload the good tire, thus damaging it. On an ST, I might well believe it; an LT, not so much. 😉

Lyle

LOL, some people would.

To which I would ask, how does that damage the good tire more than it was damaged during whatever driving was necessary to pull off the road and fix the flat?

Ah, but does it? You're still riding on the rim, aren't you? 🙂

Lyle

[lots2seeinmyrv]

bpounds wrote:

lots2seeinmyrv wrote:
...Picture for everyone would be great!

This is how I lifted mine last weekend to service the axles. The jack cup is under one U-bolt. Lifting under both would be better, but my jack base is a little too wide. Lifting here does no harm.

Appreciate your time to post the picture...thank you!

Beth

[bpounds]

laknox wrote:

To pick nits, a lot of people here will argue that using a ramp to lift the trailer high enough to change a tire, will overload the good tire, thus damaging it. On an ST, I might well believe it; an LT, not so much. 😉

Lyle

LOL, some people would.

To which I would ask, how does that damage the good tire more than it was damaged during whatever driving was necessary to pull off the road and fix the flat?