My wife and I bought our GD Reflections 303RLS last month. I will say that the fit and finish on the GD units are head and shoulders about all over comparable price point 5th wheels, and better than most units priced considerably more. Yes, only time will tell how the unit will hold up and if the company stays focused on customer service. In the mean time, all I can do is enjoy what we have paid for and create memories for our kids.
As for GD themselves, the customer service is so far the best I have experienced from any big ticket item manufacturer. A gentleman by the name of JD always picks up the phone and gives me the best information and advice. He never hesitates to answer my questions and goes above and beyond.
Yes, all people are in business to make money. I can't blame them for living the dream. Heck, most of us would sell the company too, if we made tons of cash. Now if they can make money and not step on their customers, then it's a win win situation for both.
BTW...WE LOVE OUR GRAND DESIGN!!
