Forum Discussion
Only_True_Mosno
Sep 11, 2015Explorer
I never buy extended warranties but for some reason ended up buying it from Good Sams at Camping World for my new 2014 Keystone Cougar. I agree most of the time you will never get your money back BUT...
MY Touch Screen Control Panel went out already on my 2014 model!!! Camping World informed me it was out of warranty and would cost over $1,000 to replace. I reminded them that I had the extended warranty and my understanding is I will receieve a bill for $50 bucks! So for me it was definitely worth it!!
Moral of the story....Keystone Cougars should be built better to last more than a year without problems! Also Keystone should back their product. If Keystone Reps are reading this I know and ypu know the touch screens have caused numerous customers a lot of headaches. Do an internet search and you will see! I lve my 327RES but due to Keystones irresponsibility in taking care of its customers this will be the last Keystone I ever buy.
MY Touch Screen Control Panel went out already on my 2014 model!!! Camping World informed me it was out of warranty and would cost over $1,000 to replace. I reminded them that I had the extended warranty and my understanding is I will receieve a bill for $50 bucks! So for me it was definitely worth it!!
Moral of the story....Keystone Cougars should be built better to last more than a year without problems! Also Keystone should back their product. If Keystone Reps are reading this I know and ypu know the touch screens have caused numerous customers a lot of headaches. Do an internet search and you will see! I lve my 327RES but due to Keystones irresponsibility in taking care of its customers this will be the last Keystone I ever buy.
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