Well, guess the shakedown cruise is always full of surprises! We bought the same model and have had a few problems too. Fridge came without the center sealer so had the thing running constantly but that was added and it's good now. Island countertop has a crack - our tech has the replacement waiting for us to get there. Ditto the king pin shroud. Most annoying right now is a thumping from behind the pantry. That might be the wash/drier lines but it happens when we aren't using them so it's a puzzle. And I can't get the back door to let down now either. My tech said it was a cheap plastic part - a lever or something - but he'll have to replace it when we get back to CO.