Forum Discussion

reddwar's avatar
reddwar
Explorer
Jan 19, 2014

surge protector kicking off, PS 5

Our fiver is 3 years old & first time we have had the surge protector kicking off & coming up PS 5 what is wrong?

red
  • Where are you plugged in...CG pedestal, at home etc?

    Need to get incoming power..both legs (should be 120V AC +/- 10% on each leg)
    Check neutral......should be '0' if balanced

    Outlet testing
  • Can't find it in my 6" HH book. So looked progressive industries up on line can't find PS 5. P stands for Previous Error Code: & E-5 Line 2 Voltage High (Line voltage above 132.

    So will call tomorrow but will leave unplugged today as I think we are getting spikes over 132V.

    If anyone knows for sure what is going on for sure would appreciate help

    Thanks
    red
  • Progressive Industries Error code
    E-5 Line 2 Voltage High (Line voltage above 132 volts)

    That suggests an imbalance on one of the power legs and device is tripping incoming power as designed

    You can download manual for your 50A device.......HERE
    Left hand column......pick your device
  • What does the operator's manual describe the error code PS 5 as?
    Make and model of the device would be useful.