My husband and I bought a used fifth wheel (2007 Heartland Big Country) in early May only to find it has some issues with the hydraulics of the slide outs. We bought this rv to go on a big trip in July. We purchased it in another state so the dealer authorized repair at a local dealer. The problem is we waited two weeks for an appointment and took it then, May 20th. They checked it out for 4 hours and then pulled it out of the shop to wait for diagnostics equipment to be sent form the manufacturer. It has been sitting and will still be sitting until June 8th when they will look at it again. They will try to diagnose the issue that day, but then we have to wait for parts and again wait for another appointment. This all seems really wrong to me but my husband seems to think this is how a really place has to handle it. I don't think our rv will be fixed at this rate by July. I have not even set up thing in this rv and we have not done a test run before our big trip. This is our very first rv so I would like to know if this is what others experience when repairs are needed?
