Forum Discussion
DutchmenSport
Oct 04, 2014Explorer
TXiceman wrote:minnow wrote:Gunship Guy wrote:mslater wrote:
took the Heartland tour last sept.….it started at 3:30 after the workers left, they turned off the lights. we walked around with the night lights on . what crap, you couldn't hardly see ,and i considered it dangerous…. so take a flashlight with you
The same thing happened when we took the tour!
Many of us were walking around using the light from our phones. People were tripping over debris on the floor and bumping into parts, etc.
The tour guide acted like he didn't want to be there. He wasn't well-informed and even gave out inaccurate info and was corrected by members of the group.
It left a really bad impression with many of us who stood outside after the tour wondering what we just experienced.
Which to me speaks volumes about them. If this is Heartland's putting their best foot forward then I don't want one of their rigs. Just imagine the support and concern they'd show after the sale.
My thoughts exactly.
ken
No. It's a liability issue. Those people on the line move fast and furious. A bystanders will be in their way. Moving equipment and all. YOU are the insurance risk they do not want to take. It has nothing to do with their quality OR follow up customer service.
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