WW update: No call back from Jamie today, nor did Max Villa call. Jamie said she was going to go search for Max and it might take a couple of hours to locate him to schedule my repairs.
No call from Jim Goodwin at WW who had the information for a week. (and, If Shawn told the truth then Jim has had our information for months.) They are supposedly sorry that Shawn, who is no longer employed by WW, messed us around for 4 months.
The dealership's phone call today was shuffled off to the new guy, Monty from Rag'N, who is at Jim/ Jamie's extension. He said he is new on the scene and he is obviously the new "NO" guy who specializes in getting rid of the caller. He wanted to blame the "authorized dealer" who filed a warranty repair with WW for repair of the front cap on our unit before it was ever delivered to us. The same "authorized dealer" approved by WW that does not have a facility to do repairs nor the technicians. Why did WW "authorize" this dealer? Maybe he'll like knowing he's their new fall guy? We had to move our new trailer months ago 160 miles to an "authorized dealer" who does have a shelter for our WW to prevent further damage.
Our WW is one year old today. Happy and Birthday it is not.
Monty, the new "NO" guy was going to go to Jim to see what they can do for us. I'm sure they will cheat right.
Hey, Memphis, Tenn could you call your father-in-law Mark for me?