Forum Discussion
Stars101
Dec 11, 2015Explorer
BarbaraOK wrote:
CIGNA runs the clinic? I'm not sure I understand what you are saying. Or is it that your deductible for urgent care clinics was $125/visit before and it is now $250/visit? And if that is the case, why didn't you know what your deductible was?
Barb
I know what my deductible is, $10K. However, I have had HDHP's for 10 years and have NEVER been charged more than $125 for an urgent care visit... I go to clinic, they bill insurance, I pay whatever bill is... usually "full cost" i.e. whatever they would bill someone who has no insurance, and it gets put towards my deductible.
This time I was billed $250 for a visit. When I called clinic office and asked what I would have paid with no insurance, I was quoted $125. But when I called the clinic billing dept. to complain they told me that "they have no control over how much they charge me, that CIGNA told them what to charge me".
I have never, ever had an office, hospital, laboratory etc. tell me that the insurance company told THEM what to initially charge me!
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